Contact
Get in touch
The best way to reach us is email. We read every message and aim to respond within one business day.
support@reqio.app
What to contact us about
Product support: questions about setting up your widget, managing your account, or using any feature.
Billing and refunds: subscription changes, refund requests, invoice questions. Include your account email and a description of the issue.
Privacy and data: requests to access, correct, or delete your personal data, or questions about how we handle end-user data.
Security: if you believe you have found a security vulnerability, please report it to support@reqio.app. We take all reports seriously and will respond promptly.
Response time
We aim to respond to all inquiries within one business day (Monday to Friday, Indian Standard Time). More complex requests — such as data export or deletion — may take up to 30 days.
If your issue is urgent (suspected unauthorized access to your account), include "URGENT" in the subject line.
Mailing address
K S Poorvik
#786, 1st stage, 2nd cross, Sangameshwara ext., Hassan, Karnataka
India